Why Trust is a Must Within Organisations: Answers, Applications and Actions
Recent corporate scandals and revelations have announced the growing importance of Trust as a critical attribute for all organisations. Organisations with high Trust scores are more attractive to customers, as potential partners, and as prospective employers.
Prof. Finian Buckley from the Trust Research Team at Dublin City University Business School, will lead a highly interactive workshop on understanding how trust works in organisational settings.
Using recent Irish and international trust research he outlines the factors that influence the development of trust, the performance and innovation implications of a positive trust culture, but also the dark side of 'over trust'. Using contemporary examples he explains the psychology of trust breach reactions and the prospect of repairing damaged trust.