Dealing with Problems Not Process: Nurturing Government Infrastructure in the Medium and Long Term

May 21 2020

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CEF is delighted to partner with GARTNER for this specialist webinar looking at the how the Coronavirus pandemic has changed the world and the implications for all public sector leaders. 

Gartner Senior Director Analyst, Ben Kaner, will look at the steps we can take as we move towards a re-open and a ‘new normal’.  In his presentation, Ben will cover areas including the duty of care for mental health; effective remote working; cyber security; boards & oversight and effective digital board meetings.

In this exclusive presentation we will consider how technology can support this:

• What needs reinforcing
• What needs to shift
• What needs to get off the ground and accelerate

Ben Kaner, Senior Director Analyst

Ben Kaner is a Senior Director Analyst focusing on the public sector and government in particular. Mr. Kaner has a long background in enterprise architecture and has always looked to the oncoming wave of change. He covers governance and risk handling in large government programs; the transition between traditional and agile delivery for digital government; optimizing engagement strategies and the use of data in human services for government and healthcare. From joining IBM in 1988 - specializing in networking before the Web was born, Mr. Kaner became lead for the north of the U.K., leaving there for a startup in 1997. From there to HP in 2000 as a European lead in mobile e-services just as the smartphone revolution started. Then a lead Enterprise Architect in BT. He led work on e-Borders, complex mobile road charging, and Customs and border control, and global health, becoming CTO for BT Health in the late delivery phases of the multibillion dollar Connecting for Health program. From that, Head of Business Assurance for major government programs and finally heading Strategic Technology and Innovation for BT Government and Health covering global healthcare, central, devolved and local government, including the more security-minded government departments. Returning to his home in north east England, he fulfilled a joint partnership appointment between Engie and North Tyneside Council as Head of Digital Strategy for four years, before joining Gartner this year. In doing so, Mr. Kaner has acquired a great respect for the challenges of both large scale central programs and detailed local initiatives that deal with citizens and their data, and all their differences in concerns, risks and routes to success