From Anxiety to Action: A Resilience Framework to Empower Leadership

June 05 2020

Dealing with challenges is an inevitable part of leadership. Over time, leaders will develop a suite of support tools for the difficult times. However, the scale of the challenge the Coronavirus pandemic presents to public sector leaders is relentless, unprecedented and multifaceted, and it is all too easy to feel overwhelmed or anxious in this context.

In this webinar, Michael Dunlop and Alana Jones, OR Consultants, will present The Well Formed Outcome framework, an evidence-based, practical set of steps that can help you to develop your own resilience in dealing with these situations.

This framework is designed to take you from dealing with problems and issues to creating achievable outcomes and to bring more of the situation back within your control.

It is a very effective framework for conversations and meetings in leading and managing remote teams.

Participants will:

· Gain practical experience of a framework that they can begin to use immediately

· Learn key questions to quickly get to the heart of an issue

· Create achievable outcomes and next steps that are within their control

· Discuss and plan for how this framework can be effectively applied both personally and with teams and organisations


Michael Dunlop is a (twice) certified Neuro Linguistic Prorgramming Trainer and Master Practitioner. In addition to his Coaching and Professional Consultancy work, Michael is also a Visiting Lecturer at Ulster University Business School; An Associate Consultant for The Chief Executives' Forum and The Health & Social Care Leadership Centre and has worked with some of Irelands most recognisable organisations in the Public, Private and Community & Voluntary Sectors.

Michael is also an International Ambassador for the Association for Neuro-Linguistic Programming (ANLP), the Association for NLP Professionals.

Michael’s consultancy OR Training holds particular expertise in Neuro-Linguistic Programming (NLP), Leadership & Systems Thinking Skills, and provides NLP Coaching, Training & Consultancy for both individual clients and organisations to help them to think, communicate, and act more effectively, to improve their results and to empower them to meet the challenges of life and work with confidence.

Alana Jones is an OR Associate Consultant, NLP Master Practitioner & Executive Coach. Building on the foundation of her successful legal career and recognised as an industry leader, Alana specialises in enhancing effective leadership and employee engagement. She is passionate about supporting and challenging individuals, teams and organizations to change, learn and excel. Alana is a Professional Member of the Association for Neuro-Linguistic Programming and holds a Level 7 in Executive Coaching and Mentoring from the Institute of Leadership and Management.